Contact Alliance Association Banking
Customer Support Information
Homeowner Customer Service & General Contact Information: (844) 739-2331
For questions or assistance with your existing online payment account, please contact us by phone, email us, or use the button below to submit an online form. Our team is available Monday-Friday: 6:00 a.m. until 4:00 p.m. Pacific Time.
Management Company Customer Service: (888) 734-4567
Management companies with existing accounts with us may reach us by phone, contact their existing Relationship Manager or email our customer service team.
Connect with a Relationship Manager
New Accounts
Let our team of HOA banking experts assist you in finding the right banking product or service for your management company, community or development. To get started, call our support team at 888-734-4567, or click here to find the representative nearest you.
Fraud
(888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday through Friday 6 am - 6 pm PST and Saturday 8 am – 2 pm PST.
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Credit Cards
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
ATM/Debit Cards
ATM/Debit Card Activation: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442