HOA Technology

ePay and Connect Portals

A view of the Western Alliance Bank ePay Portal Dashboard

One-Stop Online Payment Services

Western Alliance Bank’s ePay Portal offers easy, one-stop online payment services for homeowners, and our Connect Portal provides a separate entry point for community management companies.

Convenient Online Payment Options for Homeowners

Our cutting-edge technology ePay Portal allows owners to:

  • Securely make payments anytime, anywhere – mobile friendly website for use with any device
  • Schedule one-time and/or recurring payments
  • Set up multiple payments to a single user profile — helpful for homeowners making payments for multiple properties
  • Review payment history
  • Set up email notifications

Connect Portal's Efficiency-Boosting Features for Management Companies

  • Change assessment amounts in a batch for one or multiple associations
  • Create single or multiple homeowner account(s) and payments for associations
  • Update homeowner profile information, reset passwords, unlock and disable accounts
  • Review, sort, filter, export, cancel or edit scheduled payments created by homeowners
  • Review, sort, filter and export payments and cancel pending payments upon request
  • Access Remote Deposit, Document Connect (SFTP) and the Research portal through single sign-on (SSO)

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