Western Alliance Bank (the “Bank” or “we” or “our”) uses information that relates to an identified or identifiable individual (collectively, “Personal Data”) in order to verify identity and/or prevent fraud. To confirm your identity, we may share your Personal Data with third-party service providers we contract with for fraud prevention services. Third-party service providers are contractually obligated to comply with our policies to protect information we share with them or they collect on our behalf. Data sources the Bank uses to confirm your identity include, but are not limited to:
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Public records.
We use public records to confirm you are who you say you are by ensuring that the information you provide is the same.
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Government databases.
The government mandates that the Bank take certain steps to verify your identity, suitability, and risk profile. For example, the Bank cannot open accounts for known or suspected money launderers, terrorists, or citizens of specific countries. We use these government databases to verify that your Personal Data is not a match to an individual from one of those groups.
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Phone providers.
We use a third-party service to validate your identity using information from your mobile phone. By proceeding, you agree that your cell phone provider may release that information.
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Personal document scan.
We may ask you for a copy of supporting documents to confirm your identity, for example, if your Personal Data does not match our records.
Based on the Personal Data we collect from you and other sources, we infer information about you for identity verification and fraud prevention services. The Bank safeguards your Personal Data in a careful and secure way.
For more information and details on our privacy policy, please click here.