Business Customer Service
For questions about business accounts or business online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST EMAIL BUSINESS ONLINE SUPPORT
Personal Customer Service
For questions about personal accounts or personal online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST EMAIL PERSONAL ONLINE SUPPORT
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
Manage your business online with eZBusiness Card Management.
ATM/Debit Card Activation & Change PIN: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.
Fraud (888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday through Friday 6 am - 6 pm PST and Saturday 8 am – 2 pm PST.
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Western Alliance Bank operates full-service business banking divisions in Arizona, California and Nevada, as well as specialized finance and banking units that serve businesses across the United States.
With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.