Don’t Leave Money on the Table: How Commercial Credit Cards Can Streamline AP Processes for IMBs

Chris Martin serves as Director of Treasury Management Sales for Western Alliance Bank's Specialized Mortgage Services Group.

In today’s environment, independent mortgage bankers (IMBs) are under increasing pressure to operate more efficiently. This often requires reevaluating legacy systems and workflows — especially in areas like accounts payable (AP), where outdated processes can tie up time, introduce errors and limit visibility into cash flow.

One smart solution: a customized credit card program that offers purchasing and expense management tools and valuable rewards. Western Alliance clients benefit from a financial partner that offers robust technology plus a personalized strategic plan to maximize the benefits of each client’s card program.

Creating Efficiencies to Free Up Resources

While many IMBs already use business credit cards, Western Alliance offers something more strategic: a comprehensive commercial card program designed to work in tandem with your existing systems. This flexible solution can help reduce manual processes and streamline expense reporting by automating key functions, such as:

• Travel and expense reporting and reconciliation
• AP workflow management
• Receipt tracking and audit documentation

Bridging Gaps Between Disconnected Systems

Many IMBs work with a patchwork of systems that don’t talk to each other. Disconnected workflows can result in time-consuming or delayed reconciliation and excessive manual work. Western Alliance helps clients identify these gaps and builds customized solutions that support long-term growth.

By connecting AP workflows, IMBs can automate payments, reconciliation and reporting across systems and free up staff for higher-value work.

Expertise That Goes Beyond Products

Our Specialized Mortgage Services Group can help map out processes, identify bottlenecks and evaluate potential ROI to turn accounts payable from a cost center into a source of potential revenue.

The commercial card is just one way we help IMBs modernize. Our broader suite of treasury management solutions includes warehouse lending, MSR financing and cash management tools tailored to the needs of mortgage companies.

Want to explore what’s possible for your business? Start with this Insights article on evaluating your financial toolbox — or contact the Specialized Mortgage Services Group to start a conversation.