We’re Ready to Welcome You with New Safety Measures

As many of our local economies get back to business, Western Alliance Bank is ready to serve you beginning June 15 with expanded branch operations. This includes the full reopening of several branches and key new wellness protocols.

Our bank is an essential service, and we were pleased to support our customers over the last several months at many of our offices (often via our drive through facilities) and, of course, through our digital banking services. Now as we broaden our in-person operations, we are adding new measures geared to serving customers in the safest ways possible.  

Because specifics can vary by location according to local government guidance, please check here for full details on bank hours and offerings.

Here are some of the important actions we’re taking now at our offices to support everyone’s well-being:

  • Increasing cleaning and sanitization
  • Taking steps to promote social distancing of six feet or more for both employees and customers, including limiting the number of people in our branches
  • Installing protective barriers at teller windows
  • Providing contactless drive through service at our branches where available
  • Requiring all customer-facing employees to wear masks
  • Placing hand sanitizer in multiple locations to encourage hand hygiene
  • Utilizing disinfecting products that meet the EPA’s criteria for use against COVID-19
  • Implementing protocols for sick, symptomatic and exposed employees, including requiring quarantine when appropriate

As always, we appreciate your business and look forward to seeing you soon. All of us hope you stay safe and well. 

Help for Impacted Communities

We’re focused on helping coronavirus relief efforts in our communities in Arizona, California and Nevada.

We’re committing $2 million in 2020 to support organizations addressing immediate and long-term needs, including the Arizona Coronavirus Relief Fund, The COVID-19 Emergency Response Fund in Nevada, UCLA Health COVID-19 Fund, Stanford Medical Center’s COVID-19 Clinical Care Fund, and others.

LEARN MORE

Resources to Bank 24/7

No matter how you access our banking services, we are here to support you and your business. Please reach out to your Relationship Manager or get in touch with us if you need assistance.

Online Banking 
Whether working at home or in the office, gain real-time access to your accounts in a secure environment through Online Banking.
Log In to Online Banking

Mobile Banking
Download the Western Alliance Bank Mobile Banking App1 for Android or iOS:

Business Banking Clients
Visit the Apple Store | Visit the Google Play Store

Personal Banking Clients
Visit the Apple Store | Visit the Google Play Store

Remote Deposit Capture2
Replace in-person banking by scanning and depositing checks straight into your business checking account.

THE CARES ACT & SBA RELIEF PROGRAMs

Western Alliance Bank is ready to help our clients access the financial relief included in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) signed into law in response to COVID-19.


Fraud Prevention

Another important update: We want to alert you to a growing number of fraudulent cyber and email schemes arising in the wake of the virus. Please note we will NEVER ask you to provide your login or other personal information via email or other online channels.

Also watch out for business email compromise scams. These can be sophisticated efforts to convince your finance staff to take actions that might seem okay – following specific instructions from someone online or by phone purporting to be the CEO, for example – but are fraudulent. Visit our cybersecurity resources below for tools and tips to help protect your business.

COVID-19: Phishing Alert
Password Protection
How to Spot A Phishing Email
Wire Fraud Protection

Logos of Western Alliance Bank and its full service banking divisions

 


1Western Alliance Bank Personal and Business Mobile Banking apps are available to all online banking customers. Features may vary based on device type. No additional fee to download the app; use of some features may incur additional charges. Apps are available for download on smartphone only; they are currently not available for tablets.
2Checking account required. Other related fees may apply. Refer to the schedule of fees and charges for additional information