COVID-19: We're here and ready to help

As everyone continues to navigate the quickly evolving coronavirus (COVID-19) situation, Western Alliance Bank is here to support you and your business.

Please note our bank will be temporarily modifying some branch hours and operations, and some locations will close temporarily, as part of the broader community response.

Of course, meeting your needs is always important to us. We are well staffed and banking business is taking place as usual. We hope you will contact your Relationship Manager by phone or email as you do regularly.

Our teams also are ready to serve you via online banking, mobile banking and remote deposit technologies. Please don’t hesitate to get in touch with us by phone or email if you need assistance.

As we work together to mitigate the spread of the virus, we hope that this situation has minimal impact on you, your family and business.

Help for Impacted Communities

We’re focused on helping coronavirus relief efforts in our communities in Arizona, California and Nevada.

We’re committing $2 million in 2020 to support organizations addressing immediate and long-term needs, including the Arizona Coronavirus Relief Fund, The COVID-19 Emergency Response Fund in Nevada, UCLA Health COVID-19 Fund, Stanford Medical Center’s COVID-19 Clinical Care Fund, and others.


Western Alliance Bank is ready to help our clients access the financial relief included in the Paycheck Protection Program, part of the newly enacted Coronavirus Aid, Relief, and Economic Security Act (CARES Act) signed into law in response to COVID-19.

Fraud Prevention

Another important update: We want to alert you to a growing number of fraudulent cyber and email schemes arising in the wake of the virus. Please note we will NEVER ask you to provide your login or other personal information via email or other online channels.

Also watch out for business email compromise scams. These can be sophisticated efforts to convince your finance staff to take actions that might seem okay – following specific instructions from someone online or by phone purporting to be the CEO, for example – but are fraudulent. Visit our cybersecurity resources below for tools and tips to help protect your business.

COVID-19: Phishing Alert
Password Protection
How to Spot A Phishing Email
Wire Fraud Protection

Location Updates & Closures

To help protect our clients and our people, we're implementing social distancing strategies including limited service hours and lobby access. We'll post the latest status of branch locations here:
View All Locations 

  • Branches with drive-thru service will use this as their primary means of operation.
  • Certain branches without a drive-thru may limit walk-in traffic or have limited service hours. Please call your relationship manager or contact a branch team if you require special assistance.
  • The locations listed below are temporarily closed. Please visit us at another location or contact your Relationship Manager for assistance.

We must strongly encourage you not to visit us if you are exhibiting any signs of illness or believe you could have been exposed to COVID-19.
View Our Visitor Policy 

Temporarily Closed Branch Locations

Alliance Bank of Arizona:

Phoenix Plaza Branch
2901 N. Central Avenue, Suite #100
Phoenix, AZ 85012

Biltmore Branch
2701 E. Camelback Road, Suite 110
Phoenix, AZ 85016

1907 E. Pecos Road
Gilbert, AZ 85295

Tucson Swan
4703 E. Camp Lowell Drive
Tucson, AZ 85712

Bank of Nevada:

Grand Central Parkway
100 City Parkway, Suite 120
Las Vegas, NV 89106

Bridge Bank:

San Francisco Branch
201 Montgomery Street
San Francisco, CA 94104 

Torrey Pines Bank:

2760 Gateway Road
Carlsbad, CA 92009

Golden Triangle
4350 Executive Drive Suite 130
San Diego, CA 92121

Symphony Towers
750 B Street Suite 100
San Diego, CA 92101

View All Locations

Resources to Bank 24/7

No matter how you access our banking services, we are here to support you and your business. Please reach out to your Relationship Manager or get in touch with us if you need assistance.

Online Banking 
Whether working at home or in the office, gain real-time access to your accounts in a secure environment through Online Banking.
Log In to Online Banking

Mobile Banking
Download the Western Alliance Bank Mobile Banking App1 for Android or iOS:

Business Banking Clients
Visit the Apple Store | Visit the Google Play Store

Personal Banking Clients
Visit the Apple Store | Visit the Google Play Store

Remote Deposit Capture2
Replace in-person banking by scanning and depositing checks straight into your business checking account.

Logos of Western Alliance Bank and its full service banking divisions


1Western Alliance Bank Personal and Business Mobile Banking apps are available to all online banking customers. Features may vary based on device type. No additional fee to download the app; use of some features may incur additional charges. Apps are available for download on smartphone only; they are currently not available for tablets.
2Checking account required. Other related fees may apply. Refer to the schedule of fees and charges for additional information