Contact Us
Headquarters
Torrey Pines Bank
12220 El Camino Real
Suite 200
San Diego, CA 92130
(858) 523-4600
Corporate Headquarters
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500
Customer Support Information
Business Customer Service
(877) 476-2265
For questions about business accounts or business online services, please contact our support team directly:
Monday-Friday: 6:00 am - 6:00 pm PST
EMAIL CUSTOMER SERVICE
Treasury Management Services
(858) 259-5347
For questions or assistance with Treasury Management services, please contact our support team directly:
Monday - Friday: 6:00 am - 6:00 pm PST
EMAIL TREASURY MANAGEMENT SUPPORT
Credit Cards
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
ATM/Debit Cards
ATM/Debit Card Activation & Change PIN: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442
New Accounts
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business in Southern California. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.
CONNECT WITH A BANKER
Personal Customer Service
(888) 271-0610
For questions regarding personal online banking and other personal product support, please contact our support team directly:
Monday - Friday: 6:00 am - 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
EMAIL PERSONAL ONLINE SUPPORT
Charitable Donation Requests
Please visit our Community Commitment page for more information on applying for financial support or in-kind donations.
Fraud
(888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday through Friday 6 am - 6 pm PST and Saturday 8 am – 2 pm PST
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Provide Feedback
Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please submit your feedback and help us continue to evolve and improve.
If you are a California resident and would like to request access to or deletion of your personal information, or to exercise any other data rights under California law, please call (888) 995-2265 Monday - Friday: 6:00 am – 6:00 pm PST.
Connect with a Banker
To learn more about our business banking products and services please complete the form below and we'll connect you with one of our expert bankers.
For questions regarding an existing account, please contact you Relationship Manager or our Customer Service team for assistance. We look forward to serving you!
Find a Location Near You
Torrey Pines Bank has offices throughout Southern California, conveniently located in major business centers.
Build Your Future with Torrey Pines Bank
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Torrey Pines Bank.
About Western Alliance Bancorporation
With more than $80 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2024 by American Banker and Bank Director and receiving #1 rankings on Extel’s (formerly Institutional Investor’s) All-America Executive Team Midcap Banks 2024 for Best CEO, Best CFO and Best Company Board of Directors. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.