BigTime Software Hits the Big Time
Having a banking partner you can trust, that fully understands the market opportunity and the nuances of your business, helps you grow faster. Western Alliance Bank helps us accelerate our growth trajectory.
It has to be said: BigTime Software is hitting the big time. With 80,000 active users and $8 billion in annual processed invoices, BigTime — a leading provider of professional services automation (PSA) software — is helping its customers do the same. It’s all thanks to the company’s award-winning approach to enabling customers to operate and grow their businesses more efficiently.
As the fast-growing global professional services market is expected to reach $9.65 trillion in 2026, the Chicago-based technology company and mid-market PSA leader certainly has a bright future ahead.
To help fuel its growth, BigTime, backed by high-profile investors including Vista Equity Partners and Wavecrest Growth Partners, was looking for a better banking partner with expertise geared towards innovation companies. The Innovation Banking Group’s Chicago team earned BigTime’s business — and their trust.
“Having a banking partner you can trust, that fully understands the market opportunity and the nuances of your business, helps you grow faster. Western Alliance Bank helps us accelerate our growth trajectory,” said Peter Dedes, BigTime’s Chief Financial Officer. “You also want a bank that will be with you for the ride. Ideally, we will never have to change banks because Western Alliance Bank does a great job and scales with us as we grow.”
Western Alliance Bank’s high-powered technology also suits BigTime’s needs, but not at the cost of the human connection. “When it comes to innovation and the banking platform, Western Alliance is a step above other banks, and this makes our team’s day-to-day lives a whole lot easier,” added Dedes. “The Innovation Banking Group at Western Alliance Bank does a lot with a personal touch compared to other banks we’ve used before.”
The final piece of the puzzle for BigTime’s leadership? Having a bank with offices near BigTime’s corporate offices in Chicago.
“There is a real benefit in having a personal relationship with your banker that you can’t establish through a screen … I’m very pleased that the Innovation Banking Group has a strong Chicago presence,” said Dedes, who also noted the value of being able to contact his consistent team of bankers directly. “Honestly, my bankers ARE the bank. They are the key assets that make my life easier. It matters that at Western Alliance Bank, your bankers are your bankers even as you grow. This is extremely important.”
For the long haul, Dedes says, BigTime, Western Alliance Bank and Chicago are a winning trifecta — one with space for others to join. “I truly believe that the more successful Chicago technology companies there are, the better for the whole ecosystem. I’m excited for our company to continue to help solidify Chicago’s role as a go-to tech hub outside of the coasts.”