Bridge Bank Headquarters  
55 Almaden Boulevard
Suite 100
San Jose, CA 95113
(408) 423-8500
Corporate Headquarters
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500
Outside building view of the Bridge Bank headquarters in San Jose, CA
Contact Info
Banking Products & Services: (408) 423-8500
For questions related to our banking products and services, please contact your Relationship Manager, fill out the form below, or give us a call at (408) 423-8500.

Business Online Banking Support: (888) 995-2265
Monday - Friday: 6:00 am - 6:00 pm PT; Saturday: 8:00 am – 2:00 pm PT

Personal Online Banking Support: (888) 271-0610
Monday - Friday: 6:00 am - 6:00 pm PT; Saturday: 8:00 am – 2:00 pm PT

Card Services
  • Credit card Customer Service: (800) 423-7503
  • Report a lost or stolen credit card: (866) 604-0381
  • Report a lost or stolen debit card, call (800) 991-4965
    • From out of the country, call (727) 570-4811

Secure Email: Clients who need to send sensitive information securely can do so via our secure email service. Please contact your banker for more information or to initiate a secure email.

Provide Feedback: Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please click here to submit your feedback and help us continue to evolve and improve.

If you are a California resident and would like to request access to or deletion of your personal information or to exercise any other data rights under California law, please click here.


Fraud Hotline

We strive to do all that we can to protect our clients from bank fraud. If you are aware of any possible instances of bank fraud committed by employees of the bank or customers, we hope that you would contact us and share any information so that we can take action. Please use our Contact Form or mail the information to the address noted in the "Mail Submissions" section below. If you prefer, the details can be sent anonymously through regular U.S. mail or through the online contact form by entering "NA" in any fields you do not wish to include with your submission.

Use this site to report:

  • Falsification of Bank records
  • Improper destruction of Bank documents/information
  • Submission of fraudulent bids
  • Intentional release of proprietary information
  • Kickbacks
  • Submission of fraudulent claims or invoices
  • Theft of goods/services
  • Fraudulent payments

Do not use this site to report:

  • Lost or stolen Business credit Card, call (866) 379-3622 within the U.S. or (812) 421-2963 outside the U.S.
  • Lost or stolen ATM/Debit Card, call (800) 528-2273.
  • Compromised bank account, contact Customer Service at (877) 273-2265.

Please include the following information:

Use our Online Contact Form below to submit the following:
  • Date/Time of Activity
  • Location of Activity
  • Who committed the alleged act, crime or violation?
  • What exactly happened?
  • Who else has knowledge of the alleged act, crime or violation?
  • Did you report this alleged act, crime or violation to anyone else? If yes, who?

By Mail:

If you prefer to send your submission to us by mail, please mail information to the address below. If you would like to be contacted regarding your submission, please include your contact information.

Fraud Hotline
Western Alliance Bank
One East Washington Street, Suite 1400
Phoenix, AZ 85004


All fraud submissions are anonymous and only the narrative section is required in the form below. This narrative and any additional fields that are filled in will be sent to our Fraud Hotline team for review.

Find a Location Near You
All office locations will be closed on the following holidays:
◾ Monday, Jan. 20
◾ Monday, Feb. 17
◾ Monday, May 25
◾ Friday, July 3
◾ Monday, Sept. 7
◾ Monday, Oct. 12
◾ Wednesday, Nov. 11
◾ Thursday, Nov. 26
◾ Friday, Nov. 27
◾ Friday, Dec. 25
Lost or Stolen Card

  • To report a lost or stolen credit card, call (866) 604-0381
  • Report a lost or stolen debit card, call (800) 991-4965
    • From out of the country, call (727) 570-4811

Media Resources

For press inquiries regarding Bridge Bank, contact Ryan Barringer at (408) 556-8677.

For press inquiries regarding Western Alliance Bank, contact Robyn Young at (602) 346-7352

For investor relations inquiries regarding Western Alliance Bancorporation, contact Dale Gibbons at (602) 952-5476

How can Bridge Bank help you with your banking needs?

Fill out the form below and a Bridge Banker will be in touch soon.


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