Headquarters
2700 West Sahara Avenue
Las Vegas, NV 89102
(702) 248-4200
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500
Customer Support
| Customer Service | (877) 299-2265
For questions regarding existing accounts, please contact your local banking office for assistance, or our Customer Service team: Monday-Friday: 7:30 am – 5:30 pm |
| Treasury Management Services | (702) 696-6818
For questions or assistance with Treasury Management services, please contact our support team directly: |
| Business Online Banking | (888) 880-0307 For questions or assistance with Business Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly: |
| Personal Online Banking | (888) 271-0610
For questions or assistance with Personal Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly:
|
| Credit Cards | 24-hour customer support: (866) 839-3409 |
| ATM/Debit Cards | ATM/Debit Card Activation & Change PIN: (866) 392-9952 |
Additional Contacts
| New Accounts |
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business in Southern Nevada. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service. |
| Charitable Donation Requests |
To apply for financial support or an in-kind donation of goods or services, please download and complete our Grant Application. |
| Provide Feedback |
Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please click here to submit your feedback and help us continue to evolve and improve. |
| Fraud Hotline |
To report any suspicious or potentially fraudulent activity by bank employees or customers, please click here to submit a form electronically or via U.S. mail. |
If you have questions about an existing account, please contact our Customer Service team for assistance.
Bank of Nevada Headquarters
Mon-Fri: 9:00 a.m. to 5:00 p.m.
Sahara, near Rancho
Main Contact: Michael Cunningham, EVP Regional President
CONTACT VIA EMAIL
ATM Services
Aliante
M-F: 9:00 a.m. to 5:00 p.m. PT
Aliante Parkway, off the I-215 Expressway
Main Contact: Kelly Brockman, VP Regional Manager
Contact via Email
ATM Services
Centennial Hills
M-F: 9:00 a.m. to 5:00 p.m. PT
Main Contact: Ali Moosa, SVP Regional Manager
Contact via Email
ATM Services
Durango
M-F: 9:00 a.m. to 5:00 p.m. PT
Durango near Flamingo Rd.
Main Contact: Vinetta De La Cruz, SVP Regional Manager
Contact via Email
ATM Services
Grand Central Parkway
M-F: 9:00 a.m. to 5:00 p.m. PT
At the Molasky Corporate Center on Grand Central Pkwy and City Pkwy.
Complimentary 30 minute parking available with validation
Main Contact: Violeta Alcantara, VP, Senior Relationship Manager
Contact via Email
ATM Services
Green Valley
M-F: 9:00 a.m. to 5:00 p.m. PT
N. Green Valley Pkwy and Ramrod
Main Contact: Kim MacClafferty, AVP Relationship Manager
Contact via Email
ATM Services
Hualapai
M-F: 9:00 a.m. to 5:00 p.m. PT
W. Charleston Blvd. and Hualapai Way
Main Contact: Joyce Smith, SVP Regional Manager
Contact via Email
ATM Services
Lake Mead
M-F: 9:00 a.m. to 5:00 p.m. PT
Lake Mead and Tenaya
Main Contact: Vinetta De La Cruz, SVP Regional Manager
Contact via Email
ATM Services
Mesquite
M-Th: 9:00 a.m. to 4:00 p.m. PT (5:00 pm Drive-Up)
Fri: 9:00 a.m. to 5:00 p.m.
Main Contact: Dan Wright, SVP Regional Manager
Contact via Email
ATM Services
Siena Heights
M-F: 9:00 a.m. to 5:00 p.m. PT
Eastern near St. Rose Pkwy
Main Contact: Kelly Brockman, VP, Regional Manager
Contact via Email
ATM Services
professional. Contact us to learn more about working with Bank of Nevada.
VISIT OUR CAREERS PORTAL
With more than $20 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies and has ranked in the top 10 on the Forbes “Best Banks in America” list for four consecutive years, 2016-2019. Its primary subsidiary, Western Alliance Bank, Member FDIC, is the go-to bank for business and succeeds with local teams of experienced bankers who deliver superior service and a full spectrum of customized loan, deposit and treasury management capabilities. Business clients also benefit from a powerful array of specialized financial services that provide strong expertise and tailored solutions for a wide variety of industries and sectors. A national presence with a regional footprint, Western Alliance Bank operates individually branded, full-service banking divisions with offices in key markets nationwide.
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