Headquarters
2700 West Sahara Avenue
Las Vegas, NV 89102
(702) 248-4200
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500
| Customer Service | (877) 299-2265
For questions regarding existing accounts, please contact your local banking office for assistance, or our Customer Service team: Monday - Friday: 6:00 am – 6:00 pm |
| Treasury Management Services | (702) 696-6818
For questions or assistance with Treasury Management services, please contact our support team directly: |
| Business Online Banking | (888) 880-0307 For questions or assistance with Business Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly: |
| Personal Online Banking | (888) 271-0610
For questions or assistance with Personal Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly:
|
| Credit Cards |
24-hour customer support: (866) 839-3409 |
| ATM/Debit Cards |
ATM/Debit Card Activation & Change PIN: (866) 392-9952 |
Additional Contacts
| New Accounts |
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business in Southern Nevada. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service. |
| Charitable Donation Requests |
If you are interested in applying for a charitable donation, please contact your banker or contact [email protected]. |
| Provide Feedback |
Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please click here to submit your feedback and help us continue to evolve and improve. If you are a California resident and would like to request access to or deletion of your personal information, or to exercise any other data rights under California law, please call (888) 995-2265 Monday - Friday: 6:00 am – 6:00 pm. |
| Fraud Hotline |
To report any suspicious or potentially fraudulent activity by bank employees or customers, please click here to submit a form electronically or via U.S. mail. |
| Report Unethical or Illegal Behavior |
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary. |
If you have questions about an existing account, please contact our Customer Service team for assistance.
Bank of Nevada Headquarters
Sahara, near Rancho
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Michael Cunningham, Senior Managing Director, Commercial Banking
CONTACT VIA EMAIL
Aliante
Aliante Parkway, off the I-215 Expressway
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Joyce Smith, Senior Director, Commercial Banking
Contact via Email
Centennial Hills
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Kate Zavala-Duran, Vice President, Business Banking
Contact via Email
Durango
Durango near Flamingo Rd.
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Ali Moosa, Senior Vice President, Commercial Banking
Contact via Email
Grand Central Parkway
This location is temporarily closed. We will resume normal operating hours on Monday, January 31st. Please visit us at another location or contact your Relationship Manager for assistance. Thank you.
Main Contact: Violeta Alcantara, Vice President, Business Banking
Contact via Email
Green Valley
N. Green Valley Pkwy and Ramrod
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Kim MacClafferty, Assistant Vice President, Business Banking
Contact via Email
Hualapai
W. Charleston Blvd. and Hualapai Way
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Joyce Smith, Senior Director, Commercial Banking
Contact via Email
Lake Mead
Lake Mead and Tenaya
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: June Abbott, Vice President, Business Banking
Contact via Email
Mesquite
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Dan Wright, Director, Commercial Banking
Contact via Email
Siena Heights
Eastern near St. Rose Pkwy
Lobby Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Drive-Thru Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Main Contact: Kelly Brockman, Assistant Vice President, Business Banking
Contact via Email
professional. Contact us to learn more about working with Bank of Nevada.
Learn More
With more than $50 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. The company is again #1 best-performing of the 50 largest public U.S. banks in the S&P Global Market Intelligence listing for 2020, ranks high on the Forbes “Best Banks in America” list year after year and was named #1 Best Emerging Regional Bank per Bank Director’s 2022 RankingBanking study. Its primary subsidiary, Western Alliance Bank, Member FDIC, helps clients realize their ambitions with teams of experienced bankers and mortgage experts who deliver superior service and a full spectrum of customized loan, deposit and treasury management capabilities, including blockchain-based offerings. Business clients also benefit from a powerful array of specialized financial services that provide strong expertise and tailored solutions for a wide variety of industries and sectors. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking brands and has offices in key markets nationwide.
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