Contact Us
Contact Information
Customer Support Information
Homeowner Customer Service & General Contact Information: (844) 739-2331
For questions or assistance with your existing online payment account, please contact us by phone, email us, or use the button below to submit an online form. Our team is available Monday-Friday: 6:00 a.m. until 4:00 p.m. Pacific Time.
Management Company Customer Service: (888) 734-4567
Management companies with existing accounts with us may reach us by phone, contact their existing relationship officer or email our customer service team.
Connect with a Relationship Officer
New Accounts
Let our team of HOA banking experts assist you in finding the right banking product or service for your management company, community or development. To get started, call our support team at 888-734-4567, or click here to find the representative nearest you.
Fraud
(888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday through Friday 6 am - 6 pm PST and Saturday 8 am – 2 pm PST.
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Credit Cards
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
ATM/Debit Cards
ATM/Debit Card Activation: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442
Careers
Build Your Future with Alliance Association Bank
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Alliance Association Bank.
Investors
About Western Alliance Bancorporation
With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director and receiving #1 rankings on Institutional Investor's All-America Executive Team Midcap 2023-2024 for Best CEO, Best CFO, Best Company Board of Directors and Best Investor Relations Team. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.
Provide Feedback
Provide Feedback
Have feedback or a concern regarding one of our products, services or a recent experience with Alliance Association Bank? Please click here to submit your feedback and help us continue to evolve and improve.
If you are a California resident and would like to request access to or deletion of your personal information, or to exercise any other data rights under California law, please call (888) 995-2265 Monday - Friday: 6:00 am – 6:00 pm.