Headquarters
55 Almaden Boulevard
Suite 100
San Jose, CA 95113
(408) 423-8500
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500
For questions related to our banking products and services, please contact your Relationship Manager, fill out the form below, or give us a call at (408) 423-8500.
Business Online Banking Support: (888) 995-2265
Monday - Friday: 6:00 am - 6:00 pm PT; Saturday: 8:00 am – 2:00 pm PT
Personal Online Banking Support: (888) 271-0610
Monday - Friday: 6:00 am - 6:00 pm PT; Saturday: 8:00 am – 2:00 pm PT
Card Services
- Credit card Customer Service: (800) 423-7503
- Report a lost or stolen credit card: (866) 604-0381
- Report a lost or stolen debit card, call (800) 991-4965
- From out of the country, call (727) 570-4811
Secure Email: Clients who need to send sensitive information securely can do so via our secure email service. Please contact your banker for more information or to initiate a secure email.
Provide Feedback: Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please click here to submit your feedback and help us continue to evolve and improve.
If you are a California resident and would like to request access to or deletion of your personal information or to exercise any other data rights under California law, please click here.
We strive to do all that we can to protect our clients from bank fraud. If you are aware of any possible instances of bank fraud committed by employees of the bank or customers, we hope that you would contact us and share any information so that we can take action. Please use our Contact Form or mail the information to the address noted in the "Mail Submissions" section below. If you prefer, the details can be sent anonymously through regular U.S. mail or through the online contact form by entering "NA" in any fields you do not wish to include with your submission.
Use this site to report:
- Falsification of Bank records
- Improper destruction of Bank documents/information
- Submission of fraudulent bids
- Intentional release of proprietary information
- Kickbacks
- Submission of fraudulent claims or invoices
- Theft of goods/services
- Fraudulent payments
Do not use this site to report:
- Lost or stolen Business credit Card, call (866) 379-3622 within the U.S. or (812) 421-2963 outside the U.S.
- Lost or stolen ATM/Debit Card, call (800) 528-2273.
- Compromised bank account, contact Customer Service at (877) 273-2265.
Please include the following information:
Use our Online Contact Form below to submit the following:- Date/Time of Activity
- Location of Activity
- Who committed the alleged act, crime or violation?
- What exactly happened?
- Who else has knowledge of the alleged act, crime or violation?
- Did you report this alleged act, crime or violation to anyone else? If yes, who?
By Mail:
If you prefer to send your submission to us by mail, please mail information to the address below. If you would like to be contacted regarding your submission, please include your contact information.Fraud Hotline
Western Alliance Bank
One East Washington Street, Suite 1400
Phoenix, AZ 85004
Online:
All fraud submissions are anonymous and only the narrative section is required in the form below. This narrative and any additional fields that are filled in will be sent to our Fraud Hotline team for review.
◾ Monday, Jan. 20
◾ Monday, Feb. 17
◾ Monday, May 25
◾ Friday, July 3
◾ Monday, Sept. 7
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◾ Friday, Nov. 27
◾ Friday, Dec. 25
Bridge Bank Headquarters
Address:
55 Almaden Boulevard
Suite 100
San Jose, CA 95113
(408) 423-8500
San Jose Branch
M-F: 9:00 a.m. to 5:00 p.m.
Oakland Branch
M-F: 9:00 a.m. to 5:00 p.m.
San Francisco Branch
Due to circumstances surrounding COVID-19 this location is temporarily closed. Please visit us at another location or contact your Relationship Manager for assistance. Thank you.
Atlanta Loan Production Office
(does not accept deposits or cash or checks)
Boston Loan Production Office
(does not accept deposits or cash or checks)
Chicago Loan Production Office
(does not accept deposits or cash or checks)
Costa Mesa Loan Production Office
(does not accept deposits or cash or checks)
Denver Loan Production Office
(does not accept deposits or cash or checks)
Durham Loan Production Office
(does not accept deposits or cash or checks)
East Bay Loan Production Office
(does not accept deposits or cash or checks)
Menlo Park Loan Production Office
(does not accept deposits or cash or checks)
New York Loan Production Office
(does not accept deposits or cash or checks)
San Diego Loan Production Office
(does not accept deposits or cash or checks)
San Francisco Loan Production Office
(does not accept deposits or cash or checks)
Seattle Loan Production Office
(does not accept deposits or cash or checks)
Washington D.C. Loan Production Office
(does not accept deposits or cash or checks)
- To report a lost or stolen credit card, call (866) 604-0381
- Report a lost or stolen debit card, call (800) 991-4965
- From out of the country, call (727) 570-4811
For press inquiries regarding Bridge Bank, contact Ryan Barringer at (408) 556-8677.
For press inquiries regarding Western Alliance Bank, contact Robyn Young at (602) 346-7352
For investor relations inquiries regarding Western Alliance Bancorporation, contact Dale Gibbons at (602) 952-5476
How can Bridge Bank help you with your banking needs?
Fill out the form below and a Bridge Banker will be in touch soon.
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TwitterCybercriminals are using concerns about COVID-19 to perpetrate scams – learn how to defend your organization against these scams and best practices to keep your business safe. #fraudawareness #cybersecurity #fraud #cybercrime #fraudprevention #WFH westernalliancebancorporation.com/bridge-bank-ho… - about 5 hours ago pic.twitter.com/kZo07GPhVvBridge Bank is a proud sponsor of #FVCC2020, Florida’s largest statewide #VentureCapital Conference. pic.twitter.com/9l2lOPceVROur #LifeSciences Group helped @alluriontech create a customized #financialsolution to support their rapid growth. Allurion Technologies is a #medicaldevice company and creator of the Elipse™ Balloon, a breakthrough product in weight-loss technology. pic.twitter.com/OS96djwOA8Our Life Sciences Group welcomes Derek Scalf. Also, find out how to meet with our entire team during #JPM2020 westernalliancebancorporation.com/bridge-bank-ho… - about 2 months 3 weeks agoWe wish you peace, joy, and prosperity in the new year! #happynewyear2020 NOTICE: All Bridge Bank offices will be closed on Wednesday, January 1st in observance of New Year's Day. pic.twitter.com/B8efpD0GlQREMINDER: In observance of Christmas Day, all Bridge Bank offices will be closed beginning at 3 pm on Christmas Eve and remain closed through Christmas Day. pic.twitter.com/TIP2gGLliHOur Southern California Capital Finance Group is proud to announce their most recent relationship with H Code Media, Inc., the leading technology platform offering a full suite of integrated marketing and media solutions for the U.S. Hispanic market. pic.twitter.com/n9NyyS7odbBridge Bank extends $4MM credit facility to H Code Media, Inc., the leading technology platform offering a full suite of integrated marketing and media solutions for the U.S. Hispanic market. westernalliancebancorporation.com/bridge-bank-ho… - about 3 months 2 weeks agoWe honor all of the men and women who have served. Thank you. #VeteransDay pic.twitter.com/EpGp17Q39kThankfully #technology works its magic on our electronic devices. We wish you the best of luck changing the clock on your microwave! #daylightsavings pic.twitter.com/9VVKbEyeYgOur Technology Banking Group is proud to announce their most recent deal with Zipari, a growth-stage #technologycompany that offers the first and only consumer experience platform built specifically for #healthinsurance. pic.twitter.com/ImSLIn2TW5Bridge Bank Extends $10MM Growth Capital Term Loan to Zipari prnewswire.com/news-releases/… - about 5 months 4 days agoWe wish everyone a fun and relaxing #LaborDay holiday weekend. REMINDER: In observance of Labor Day, all Bridge Bank offices will be closed on Monday, September 2nd. pic.twitter.com/OscfoI61Q4Our Life Sciences group is pleased to announce that Innovative Health has upsized their credit facility to $9MM. Innovative Health is committed to helping #healthcare realize the potential of medical device #reprocessing, enabling hospitals to provide better care through savings. pic.twitter.com/bMFiLdLyyMHappy birthday, #America! Your friends at Bridge Bank wish everyone a safe and joyous celebration. REMINDER: In observance of #IndependenceDay2019, our offices will be closed on Thursday, July 4. pic.twitter.com/twQjmCVei1We would like to congratulate our client, @KIXEYE , on their recent acquisition by Stillfront. Kixeye is a leading gaming developer that makes games for gamers by gamers. Their hit titles include Battle Pirates, War Commander, and VEGA Conflict. pic.twitter.com/9RpoQ7zL13This Memorial Day, we honor and remember those who lost their lives while serving our country. REMINDER: In observance of Memorial Day, our offices will be closed on Monday, May 27. pic.twitter.com/QNA7r5hpv4We are beaming with pride in recognizing this amazing accomplishment of our client, Jessie Wooley-Wilson, CEO of @DreamBox_Learn. Congratulations, @jessieww, on winning the Big Tech CEO of the Year Award at the 2019 GeekWire Awards! #DreamBox youtu.be/WRHuuyPSAfg - about 10 months 3 weeks agoOur Technology banking group is pleased to announce their latest banking relationship with Touch of Modern, the leading e-commerce app for men to discover cutting edge products, and named one of the 500 fastest growing companies in America by the Inc. 5000 two years in a row. pic.twitter.com/4HfbJVYJaZ#HappyStPatricksDay from your friends at Bridge Bank! pic.twitter.com/udzjgSHHn2Our technology banking group is pleased to announce their latest client relationship with @humanyze, a company that has used breakthroughs in #datascience, #AI, and #machinelearning and built organizational metrics and an analytics software platform for global 1000 companies. pic.twitter.com/zayjjFTcX3Do you remember when you joined Twitter? We do! #MyTwitterAnniversary pic.twitter.com/XJnaNZ2d0A“We would like to #congratulate our client, @geteero , on their recent acquisition by @amazon. @geteero is the company that built the first home Wi-Fi system to blanket your home in fast, secure, and reliable Wi-Fi.” pic.twitter.com/Mr9NkHNnHJBridge Bank is a proud sponsor of this week’s #WomensPESummit (Mar. 13-15), which will be bringing together over 550 #privateequity and #venturecapitalists for powerful discussions and uninterrupted networking.Spring forward on March 10 at 2 a.m. when #DaylightSavingTime begins. pic.twitter.com/indQ87Fo2WNOTICE: All Bridge Bank offices will be closed on Monday, February 18 in observance of #PresidentsDay pic.twitter.com/TDy6fglKMF“Our Life Sciences Group is pleased to announce their latest transaction with @VeranMedical. Veran helps doctors in the early detection of lung cancer and provides precision guidance to deliver potentially lifesaving therapy.” pic.twitter.com/kdE4kjlsYk"Faith is taking the first step even when you don't see the whole staircase." ~Martin Luther King Jr. #MLK NOTICE: All Bridge Bank offices will be closed on Monday, January 21st in observance of Martin Luther King Jr. Day. pic.twitter.com/iLTBf6IuxeOur Life Sciences Group will be in San Francisco, during the JP Morgan Healthcare Conference #JPM19, the epicenter of where healthcare kicks off and sets the tone for the year. To learn more about how we help the life sciences community, visit bridgebank.com/lifesciences - about 1 year 2 months ago#HappyNewYear! We wish you peace, joy, and prosperity in 2019. NOTICE: All Bridge Bank offices will be closed on January 1st in observance of New Year's Day. pic.twitter.com/rMJXOSDmMdFrom all of us here at Bridge Bank, we wish you a #MerryChristmas! NOTICE: All Bridge Bank offices will close at 3 p.m. on December 24th and remain closed through December 25th in observance of Christmas. pic.twitter.com/yVBCqUGnqSWe would like to congratulate our client @Vapotherm on their recent IPO announcement. Vapotherm provides noninvasive ventilatory support to treat patients of all ages suffering from respiratory distress. They are currently listed on the #NYSE under “VAPO.”
