Contact Us
Customer Support Information
Our Brands
For questions regarding business online banking and other business product support, please select from the list below:
ALLIANCE BANK OF ARIZONA
BANK OF NEVADA
BRIDGE BANK
FIRST INDEPENDENT BANK
TORREY PINES BANK
ALLIANCE ASSOCIATION BANK
AMERIHOME MORTGAGE
Business Customer Service
(888) 995-2265
For questions about business accounts or business online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
EMAIL BUSINESS ONLINE SUPPORT
Credit Cards
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
Manage your business online with eZBusiness Card Management.
ATM/Debit Cards
ATM/Debit Card Activation & Change PIN: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442
New Accounts
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.
Personal Customer Service
(888) 271-0610
For questions about personal accounts or personal online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
EMAIL PERSONAL ONLINE SUPPORT
High-Yield Savings Premier
New account inquiries: (866) 347-1476
Monday - Friday: 6:00 am - 6:00 pm MST
Existing account support: (877) 378-2823
Monday - Friday: 9:00 am - 5:00 pm EST
Fraud
(888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday - Friday: 6:00 am - 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST.
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Get in Touch
Complete the information below and we'll connect you with one of our experienced Relationship Managers who can help you find the right banking solution tailored to your needs.
If you have questions about an existing account, please contact our Customer Service team for assistance.
Locations
Western Alliance Bank operates specialized finance and banking units that serve businesses and personal banking needs, including digital savings, nationwide. Our full-service business banking divisions are located in Arizona, California and Nevada. We foster lifelong banking relationships built on expert advice and provide customized financial solutions to help our clients to move forward financially.
Careers
Careers
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Western Alliance Bank.
Investors
About Western Alliance Bancorporation
With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director and receiving #1 rankings on Institutional Investor's All-America Executive Team Midcap 2023-2024 for Best CEO, Best CFO, Best Company Board of Directors and Best Investor Relations Team. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.