Information Gathered

The Bridge Bank website (“Site”),, may gather information such as the visitor’s browser, operating system, IP address, cookie information, time stamp (time page accessed as well as time spent per web page) and clickstream information (for example, which pages visitors have viewed and how long they have been there). Note that information is only gathered while the visitor is on the Site. Bridge Bank monitors how a visitor arrives at the Site, but cannot and will not gather information about other third party sites the user has visited. Bridge Bank automatically receives and records such information on our server logs from your browser.

In certain sections of the Site, Bridge Bank may invite you to contact us to pose questions, request information, or complete a registration form. We may ask for Personally Identifiable Information to be entered as a means of registration before accessing a certain part of the Site.

"Personally Identifiable Information" means any information that identifies you personally, including, but not limited to, your name, company name, e-mail address, job role, company revenue, company industry/business sector, and other contact information that you voluntarily submit to us. Visitors of the Site can also choose not to enter any of their Personally Identifiable Information. Bridge Bank does not ask you through the Site to provide information related to your account(s), nor will it ask you to provide a social security number or other Personally Identifiable Information that is considered “sensitive”. Bridge Bank encourages you to exercise extreme caution when providing information to any entity regarding your banking accounts or sensitive personal information.


When you visit the Site, we collect information, including Personally Identifiable Information that you provide, in order to provide you with the products and services and/or information you requested, or with offers or promotions that may interest you, service your accounts, save you time or otherwise better respond to your needs. We may gather this and other information through cookies, Web beacons and other technologies, as described further below.

If you become a client of Bridge Bank, Personally Identifiable Information that you may have provided as a prospect may be combined with your account information so that Bridge Bank’s marketing team may communicate with you based on your activity on the Bridge Bank Site combined with information from your account. Bridge Bank will never include any account information or sensitive Personally Identifiable Information in its electronic marketing communication with you.We believe in the risk takers, the game-changers and the disrupters — those committed to leveraging innovation to make the world a better place. And because we ourselves are entrepreneurs, we understand firsthand the challenges faced by young startups, allowing us to solve problems that other banks can’t even see. Entrepreneurs will drive the future economic growth of our economy — Bridge Bank provides the financial solutions to enable their success.

Usage of Personally Identifiable Information

Bridge Bank uses your Personally Identifiable Information to register you to use Bridge Bank’s services, contact you to deliver certain services or information you have requested, verify your authority to enter into certain areas of the Site, improve the content and general administration of the Site and our services, provide you with notices regarding our services, and, with permission, updates and information about Bridge Bank.

Sharing and Disclosure of Personally Identifiable Information

Bridge Bank may share information with service providers with whom we have a contractual relationship, such as, for example, data processors and businesses that help us market our products and services.

When permitted or required by law, Bridge Bank may disclose your Personally Identifiable Information in response to legal process, such as court order, subpoena, regulation or in cooperation with an ongoing investigation by a governmental authority or agency. Only information requested or described is disclosed as directed pursuant to the legal process. Subject to its legal obligations, Bridge Bank will notify customers of the information request as allowed by the legal process. Bridge Bank will not sell your Personally Identifiable Information to any company, organization, or third party nor will we share, sell, rent or trade Personally Identifiable Information with third parties for their promotional purposes.

Refer to Bridge Bank’s General Privacy Policy for more information.

Cookies, Web Browser Settings and Control of Personally Identifiable Information Collection

You may have the ability to activate web browser tracking settings or other mechanisms that give you the option to control the collection of Personally Identifiable Information about your online activities over time and across third-party websites or online services. Our response to these settings and mechanisms will depend on the setting and mechanism and the impact on our collection and tracking practices. Our Site only tracks your activities while on our website and, unless you register with us for a service, we do not collect any Personally Identifiable Information about you. The tracking is facilitated using ‘cookies’ that we place on your computer. At this time, Bridge Bank employs cookies in order for its server to recognize a return visitor as a unique user. We also use cookies, sometimes in conjunction with service providers, in online advertising either on our own Site or on third party sites to help determine which of our advertisements are most likely to appeal to you.

You may be able to set your web browser to reject browser cookies. If you choose not to accept cookies or remove locally stored cookies, we will not track your activity on our website; however, some features and services on our Site may not be available to you. Therefore, if you set your browser to disallow cookies, you will limit the functionality we can provide when you visit our Site. The latest versions of most internet browsers provide cookie management tools, such as the ability to delete or reject cookies. We recommend that you refer to information supplied by your browser provider for more information.

In addition to the cookies reference above, we may also place locally stored objects on your computer (such as Adobe Flash objects, sometimes also referred to as ‘Flash cookies’), used for information security and authentication purposes. These types of cookies will not be deleted when you clear cookies from your browser. For more information on user settings and removal capabilities of these locally stored objects, refer to Adobe.

Third Parties

When you use our Site, third parties acting on our behalf may collect the Personally Identifiable Information and website activity identified above. This may include the Personally Identifiable Information collected when you register with us for a service. Depending on the third party websites you visit, as well as any preferences and authorizations you have provided to others, your activity on our website and across other websites, including personal information you provide, may be tracked and collected by third parties. Also, third parties may offer services on our Site from time to time. If you access their websites or provide them with information, these third parties may track your activity across websites and collect your Personally Identifiable Information, all subject to the third party’s privacy and security practices. For further details, refer to “Links to Third Party Sites” below.

Web Beacons and Other Technologies

Some Bridge Bank and customer hosted websites may also use "Web beacon" technologies. When a visitor accesses pages on the Bridge Bank website with a Web beacon, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These Web beacons work in conjunction with cookies to let us know what portions of our Site are of interest to our visitors and to help us provide you with tailored information from our website. If you turn off cookies, Web beacon technologies will still detect anonymous visits, but the notices they generate cannot be associated with other anonymous information or personally-identifiable information and are disregarded.

In addition to Web beacons, we may also use additional technologies such as widgets, pixel tags, or clear GIFs, and may even permit our service providers to use these technologies. These technologies may be used, for example, to measure the effectiveness of our advertisements or other communications and also determining which offers, if any, to present to you.

Communication from Bridge Bank

We will occasionally send you information on products and services, including important updates to the way you may access and/or use Bridge Bank accounts. While we strongly encourage you to accept these communications so as not to interrupt your banking experience, out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice/Opt-out" section of this policy.

Web Monitoring Opt-Out and Anonymity

Bridge Bank believes in permission-based marketing and tracking. If you don't want to be included in Bridge Bank communications, you can simply opt-out as discussed below.

Web Beacons and Other Technologies

We provide you the opportunity to 'opt-out' of having your Personally Identifiable Information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at [email protected].

Data Access and Correction

If your Personally Identifiable Information changes, or if you no longer desire the services available at our Site, you may correct, update, amend, or deactivate it by emailing us at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will make commercially reasonable efforts to respond to your request to access within 7-10 business days or sooner.

Client Testimonials/Comments/Reviews

We may post customer testimonials/comments/reviews on our Site which may contain Personally Identifiable Information. Additionally, we frequently mention clients in press releases that are posted to the Site. We obtain each customer's consent, generally via email, prior to posting the customer name and testimonial, and prior to mentioning them in a press release.

Links to Third Party Sites

The Site may provide links to other websites or resources over which Bridge Bank does not have control ("External Web Sites"). Such links do not constitute an endorsement, approval, or recommendation by Bridge Bank of those External Web Sites. By accessing or using this Site, you acknowledge that Bridge Bank is providing these links to you only as a convenience, and further agree that Bridge Bank is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the link to the External Web Sites. We encourage you to note when you leave our Site and to read the privacy statements of such other External Web Sites before submitting any personal information.

Secure Communications

Bridge Bank offers a method for anyone to securely communicate with bank employees. Details can be found here.

Children’s Privacy

From our website we do not knowingly solicit, collect or use personal information from individuals under the age of 13 without obtaining verifiable consent from their parents and request that these individuals not provide personal information through our Site.

For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website:

Reservation of Rights

Bridge Bank reserves the right to change the terms of this Online Privacy Policy at any time in its sole discretion and will post notice of the updated Online Privacy Policy on our Site so you are always aware of what Personally Identifiable Information we may collect and how we may use this information. Bridge Bank may also send registered users of the Site e-mail notifications notifying such users of any changes to the Online Privacy Policy. Bridge Bank encourages you to review this Online Privacy Policy regularly for any changes or modifications to the way we use your personally identifiable information. Your continued use of the Site and/or continued provision of Personally Identifiable Information to us will be subject to the terms of the then-current Online Privacy Policy. If you have any questions about this Online Privacy Policy or the practices of this Site, please contact the Bridge Bank marketing department at [email protected] or write us directly at 55 Almaden Blvd., San Jose, CA 95113 or call us at 1.866.BRDGBNK.

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