During times of economic volatility, your bank can be a great partner
Financial institutions operate at the heart of our economic system and as such, are hyper-aware of market indicators and trends that can affect the credit quality of their customers.
The more opportunities you have to keep your banker up to speed on what’s going on in your business, the better equipped he or she will be to work on your behalf, says Rob Fernandez, senior vice president and business line manager in the Technology Banking Division at Bridge Bank, a division of Western Alliance Bank.
“Remember, information is neither good nor bad, it’s just information,” Fernandez says. “Information allows decision-makers to make necessary adjustments, or derive valid reasons to continue to support the status quo.”
Those who have been in business for a while and have worked with an effective banker know what an experienced banker can do to keep the relationship on an even keel. They can help you respond appropriately when changes arise in your business that could affect the structure of your existing credit facilities.
“While you might be concerned about revealing too much, if there is important new information about your business that could impact your financial condition, it will eventually surface,” Fernandez says.
“When it does, and if it’s a surprise to your banker, their efforts to help you and your business could be nullified due to the resulting uncertainty.”
Smart Business spoke with Fernandez about the gains that can be realized by allowing your bank to work as a financial resource in growing your business.
Take advantage of networking opportunities
When your banker invites you to lunch or an evening event, go whenever possible. Neither of you might be really into whatever sporting or networking event is available, but you’ll end up having quality time getting caught up on each other’s business, not just yours. You want to know how your banker is thinking about the world too.
If you haven’t been invited out for a while or you’ve turned them down repeatedly, take the initiative and invite them to lunch, a corporate event, a networking party, etc. Trust is developed through personal relationships.
When you meet with your banker in a relaxed setting outside of the hustle and bustle of the workday, you can talk about those big-picture questions that you never seem to have the time to talk about. It’s an opportunity that can pay big dividends for your business.
Don’t try to hide your problems
If you know that your financial reporting is going to reveal a problem, don’t wait until your banker gets the report and then has to scramble to respond to internal questions. Give them a heads up so they have time to prepare a case on your behalf.
Your banker wants the relationship to work and wants to advocate for your business.
When you don’t reveal information that can help them do that, it’s akin to tripping your team member as they run to the hoop to score. You lose credibility and trust with them, and they lose credibility with their senior decision-makers, which ultimately comes back to haunt you for what can be a very long time.
When necessary, consider your options
If you don’t think your current banker has the courage, industry knowledge or capability to advocate for you, it might be a good time to consider options. Talk to your peers, CPA and attorney for referrals and get to know who’s out there.
Every region has a collection of very strong commercial bankers. By and large, business bankers are a passionate lot and are very protective of their clients. Banking might seem boring from the outside, but inside it’s a dynamic and highly relationship-driven environment filled with very educated and smart people. Make it personal and you’ll reap the benefits of a strong alliance.
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We wish everyone a safe and relaxing #LaborDay holiday weekend. REMINDER: In observance of Labor Day, all Bridge Bank offices will be closed on Monday, September pic.twitter.com/09SIuoO7XGOur Technology Banking Group recently provided MIVA, an #ecommerce #software and service provider, with a credit facility. Read our press release to learn more: westernalliancebancorporation.com/bridge-bank-ho… - 3 weeks 1 day ago #technologybanking pic.twitter.com/OUj49RdD5VOur Life Sciences Group is pleased to announce an upsized term loan for Fennec Pharmaceuticals, a pharmaceutical company focused on the development of PEDMARK™ (a unique formulation of Sodium Thiosulfate) for the prevention of ototoxicity from cisplatin in pediatric patients. pic.twitter.com/zrH2JslA27Stay safe as you celebrate #IndependenceDay. REMINDER: In observance of Independence Day, all Bridge Bank offices will be closed on Friday, July 3.” pic.twitter.com/EFLG0KJ3u5Our Technology Banking Group is pleased to announce that they have recently provided a credit facility to aPriori Technologies, a leading provider of design for manufacturability and cost (#DFM/DTC) solutions. #computersoftware #technology #banking pic.twitter.com/PuTYcnKMttLast chance to join us for what is sure to be one of the most interesting economic discussions in the history of this long-standing event, featuring economist, Dr. Christopher Thornberg & SJ Deputy City Manager, Kim Walesh Register now! #sjsueconsummit event.on24.com/wcc/r/2316585/… - about 4 months 2 days ago pic.twitter.com/sqxWOiCvsZThis Memorial Day, we honor and remember those who lost their lives while serving our country. REMINDER: In observance of Memorial Day, our offices will be closed on Monday, May 25. pic.twitter.com/Ae97NsXsDaThere’s still time to join us for what is sure to be one of the most interesting economic discussions in the history of this long-standing event, featuring keynote speaker and noted economist, Dr. Christopher Thornberg. Register today! #sjsueconsummit event.on24.com/wcc/r/2316585/… - about 4 months 7 days ago pic.twitter.com/TWo0MiGjijJoin us for what is sure to be one of the most interesting economic discussions in the history of this long-standing event, featuring keynote speaker and noted economist, Dr. Christopher Thornberg. Register today! #sjsueconsummit event.on24.com/wcc/r/2316585/… - about 4 months 1 week ago pic.twitter.com/pdtYAF2XrDBridge Bank’s #LifeSciences Group is proud to partner with iCAD, a global #medical #technology leader providing #innovative cancer detection and therapy solutions. bridgebank.com/lifesciences - about 4 months 2 weeks ago pic.twitter.com/oPIrnYlOTjCongratulations, @ArcturusRx on your big announcement and the accomplishments you and your team are achieving as you work on a vaccine for COVID-19. #COVID19 #coronavirus #vaccines #LifeSciences ir.arcturusrx.com/news-releases/… - about 5 months 2 weeks agoOur #LifeSciences team is proud to provide Valencell, a company that transforms the science of wearable #biometrics to enable impactful #health outcomes, with the creative #bankingsolutions they needed. pic.twitter.com/XCmNJpaVuvOrganizations of any size are at risk of data breaches or other types of #cybercrime, but you can defend yourself against #fraud by knowing the dangers and implementing best practices whether you’re #WFH or the office. #fraudawareness #cybersecurity westernalliancebancorporation.com/bridge-bank-ho… - about 5 months 3 weeks ago pic.twitter.com/bzKAaLYRGPLearn more about the several key initiatives we’re focused on right now. #WeAreInThisTogether #covid19 #CoronaVirus westernalliancebancorporation.com/~/media/pdfs/b… - about 5 months 3 weeks ago pic.twitter.com/ssOjI7DGnXCybercriminals are using concerns about COVID-19 to perpetrate scams – learn how to defend your organization against these scams and best practices to keep your business safe. #fraudawareness #cybersecurity #fraud #cybercrime #fraudprevention #WFH westernalliancebancorporation.com/bridge-bank-ho… - about 5 months 4 weeks ago pic.twitter.com/kZo07GPhVvBridge Bank is a proud sponsor of #FVCC2020, Florida’s largest statewide #VentureCapital Conference. pic.twitter.com/9l2lOPceVROur #LifeSciences Group helped @alluriontech create a customized #financialsolution to support their rapid growth. Allurion Technologies is a #medicaldevice company and creator of the Elipse™ Balloon, a breakthrough product in weight-loss technology. pic.twitter.com/OS96djwOA8Our Life Sciences Group welcomes Derek Scalf. Also, find out how to meet with our entire team during #JPM2020 westernalliancebancorporation.com/bridge-bank-ho… - about 8 months 3 weeks agoWe wish you peace, joy, and prosperity in the new year! #happynewyear2020 NOTICE: All Bridge Bank offices will be closed on Wednesday, January 1st in observance of New Year's Day. pic.twitter.com/B8efpD0GlQREMINDER: In observance of Christmas Day, all Bridge Bank offices will be closed beginning at 3 pm on Christmas Eve and remain closed through Christmas Day. pic.twitter.com/TIP2gGLliHOur Southern California Capital Finance Group is proud to announce their most recent relationship with H Code Media, Inc., the leading technology platform offering a full suite of integrated marketing and media solutions for the U.S. Hispanic market. pic.twitter.com/n9NyyS7odbBridge Bank extends $4MM credit facility to H Code Media, Inc., the leading technology platform offering a full suite of integrated marketing and media solutions for the U.S. Hispanic market. westernalliancebancorporation.com/bridge-bank-ho… - about 9 months 1 week agoWe honor all of the men and women who have served. Thank you. #VeteransDay pic.twitter.com/EpGp17Q39kThankfully #technology works its magic on our electronic devices. We wish you the best of luck changing the clock on your microwave! #daylightsavings pic.twitter.com/9VVKbEyeYgOur Technology Banking Group is proud to announce their most recent deal with Zipari, a growth-stage #technologycompany that offers the first and only consumer experience platform built specifically for #healthinsurance. pic.twitter.com/ImSLIn2TW5Bridge Bank Extends $10MM Growth Capital Term Loan to Zipari prnewswire.com/news-releases/… - about 11 months 2 days agoWe wish everyone a fun and relaxing #LaborDay holiday weekend. REMINDER: In observance of Labor Day, all Bridge Bank offices will be closed on Monday, September 2nd. pic.twitter.com/OscfoI61Q4Our Life Sciences group is pleased to announce that Innovative Health has upsized their credit facility to $9MM. Innovative Health is committed to helping #healthcare realize the potential of medical device #reprocessing, enabling hospitals to provide better care through savings. pic.twitter.com/bMFiLdLyyMHappy birthday, #America! Your friends at Bridge Bank wish everyone a safe and joyous celebration. REMINDER: In observance of #IndependenceDay2019, our offices will be closed on Thursday, July 4. pic.twitter.com/twQjmCVei1We would like to congratulate our client, @KIXEYE , on their recent acquisition by Stillfront. Kixeye is a leading gaming developer that makes games for gamers by gamers. Their hit titles include Battle Pirates, War Commander, and VEGA Conflict. pic.twitter.com/9RpoQ7zL13This Memorial Day, we honor and remember those who lost their lives while serving our country. REMINDER: In observance of Memorial Day, our offices will be closed on Monday, May 27. pic.twitter.com/QNA7r5hpv4We are beaming with pride in recognizing this amazing accomplishment of our client, Jessie Wooley-Wilson, CEO of @DreamBox_Learn. Congratulations, @jessieww, on winning the Big Tech CEO of the Year Award at the 2019 GeekWire Awards! #DreamBox youtu.be/WRHuuyPSAfg - about 1 year 4 months agoOur Technology banking group is pleased to announce their latest banking relationship with Touch of Modern, the leading e-commerce app for men to discover cutting edge products, and named one of the 500 fastest growing companies in America by the Inc. 5000 two years in a row. pic.twitter.com/4HfbJVYJaZOur technology banking group is pleased to announce their latest client relationship with @humanyze, a company that has used breakthroughs in #datascience, #AI, and #machinelearning and built organizational metrics and an analytics software platform for global 1000 companies. pic.twitter.com/zayjjFTcX3