Headquarters

First Independent Bank Headquarters
5335 Kietzke Ln 
Reno, NV 89511
(775) 828-2000

Corporate Headquarters
Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500

View All Western Alliance LocationsContact Customer ServiceConnect with a Banker

Contact First Independent Bank

Customer Service: (877) 476-2265

For questions regarding existing accounts, please contact your local banking office for assistance, or our Customer Service team Monday-Friday: 7:30 am – 5:30 pm

Treasury Management Support: (888) 880-1790

For questions or assistance with Treasury Management services, please contact our support team directly: Monday-Friday: 7:30 am – 7:30 pm; Saturday: 8:00 am – 2:00 pm

Business Online Banking: (888) 995-2265

For questions or assistance with Business Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly: Monday-Friday: 6:00 am – 7:30 pm; Saturday: 8:00 am – 2:00 pm

Personal Online Banking: (888) 271-0610

For questions or assistance with Personal Online Banking, including trouble accessing your account or to sign up for Online Banking, please contact our support team directly: Monday-Friday: 7:30 am – 5:30 pm; Saturday: 8:00 am – 2:00 pm

Credit Cards: (866) 839-3409

24-hour customer support for questions regarding the VISAⓇ Commercial Credit Card program.
To report a Lost or Stolen credit card call (866) 604-0381

ATM/Debit Cards

ATM/Debit Card activation or to change pin: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442

New Deposit or Lending Accounts

Our team of banking professionals knows what it takes to start, grow and maintain a thriving business in Northern Nevada. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.

Requests for Charitable Donations

To apply for financial support or an in-kind donation of goods or services, please download and complete our Community Giving Application.

Provide Feedback

Have feedback or a concern regarding one of our products, services or a recent experience with one of our bankers or banking offices? We strive to consistently provide our customers with the highest level of service and value your feedback. Please click here to submit your feedback and help us continue to evolve and improve.

Fraud Hotline

To report any suspicious or potentially fraudulent activity by bank employees or customers, please click here to submit a form electronically or via U.S. mail.

Connect with a Banker
Complete the information below and we'll connect you with one of our experienced Relationship Managers who can help you find the right banking solution tailored to your needs.

If you have questions about an existing account, please contact our Customer Service team for assistance.
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Find a Location Near You
First Independent Bank has offices throughout Northern Nevada, conveniently located in major business centers.

First Independent Bank Headquarters

Address:

5335 Kietzke Ln
Reno, NV 89511
(775) 828-2000

View on Map

Info & Hours

M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

ATM Services

Carson City

Address:

1818 East College Parkway
Carson City, NV 89706
(775) 682-4747

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Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Fallon

Address:

2061 W Williams Ave
Fallon, NV 89406
(775) 423-9586

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Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Robb Drive

Address:

6290 Sharlands Ave
Reno, NV 89523
(775) 746-3000

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Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Spanish Springs

Address:

381 Los Altos Pkwy
Sparks, NV 89436
(775) 626-9400

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Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Sparks Industrial

Address:

980 S McCarran Blvd
Sparks, NV 89431
(775) 358-1300

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Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Sparks Marina

Address:

725 Sparks Blvd
Sparks, NV 89434
(775) 358-8400

View on Map

Info & Hours

Branch Hours:
M-Th: 9:00 a.m. to 5:00 p.m.
Friday: 9:00 a.m. to 5:30 p.m.

Drive-Thru Hours:
M-Th: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.

ATM Services

Build Your Future with First Independent Bank
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with First Independent Bank.
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About Western Alliance Bancorporation

With $17 billion in assets, top-performing Western Alliance Bancorporation (NYSE:WAL) is one of the fastest-growing bank holding companies in the U.S. and recognized as #10 on the Forbes 2016 “Best Banks in America” list. Its primary subsidiary, Western Alliance Bank, is the go-to bank for business and succeeds with local teams of experienced bankers who deliver superior service and a full spectrum of deposit, lending, treasury management, international banking and online banking products and services.

Western Alliance Bank operates full-service banking divisions: Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank. The bank also serves business customers through a robust national platform of specialized financial services including Corporate Finance, Equity Fund Resources, Hotel Franchise Finance, Life Sciences Group, Mortgage Warehouse Lending, Public and Nonprofit Finance, Renewable Resource Group, Resort Finance, Technology Finance and Alliance Association Bank.

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